Case Study | Best Magento Development Company | Ecommerce Website Development

Online shopping website in Kuwait built with robust features to deliver high customer experience with user friendly design and payment gateway to satisfy the expectation of modern customer needs.

Client ShopU
Project E-Commerce Website
Technologies Magento, MySQL, Android & iOS
Location KUWAIT

Background

Our client’s e-commerce platform was established in 2015 by a group of Kuwaiti entrepreneurs with a vast experience in the field of e-commerce and worked with top international e-commerce companies. The e-commerce platform has a competitive edge over others by being associated with the Holding Company, one of the leading business houses in the MENA region..

Challenges

Our Client- An online shopping and gifting portal, a subsidiary of Flagship “Holding Company” which provides engineering solutions to the logistics industries in the MENA Region. Our client runs an online shopping portal that ships their global products within Kuwait.

They wanted a robust new website to secure a strong position in the Kuwait market and deliver high level of service and support that modern customers expect.

After evaluating several platforms to host their online store, our client’s knew they needed an e-commerce portal that should offer full flexibility and complete control over their shopping experience. Keeping the needs of company in mind, BlazeDream stressed the importance of using the newest of technologies to make their products more reachable.

Solutions
Benefits

Solutions

Our first step was to conceptualize and design a site architecture that could organize a massive product inventory in a simple, structured way that made it easy for customers to find what they need.
The shopping website provides an exceptional user experience, in addition to running strong marketing campaigns for vendors to increase their sales. Vendors are also provided with an access to the control panel to easily manage the inventory of their product display, as well as to promote their sales.
By tightly integrating the back-office systems, they can inform their customers exactly when the items will be delivered, providing a unique checkout experience while reducing customer service requests.
Each product has unique attribute and can be customized accordingly.

Benefits

The new Online Shopping Portal featuring distinct categories gives a professional and appealing look that drastically attracts more customers.
The site outperformed expectations and increased conversions by an incredible 50% in less than a year.
There was a good amount of increase in organic search results which further compounded the conversion rate.
The payment mode was made easy with K-Net (Kuwait’s payment Gateway), where the customers can make payments in any mode and in the event of unavailability the amount will be refunded.
The Online Shopping Portal provides accurate information and a better customer experience.

BlazeDream provided their best web development service for our online shopping portal that improved our conversion rate rapidly and enhanced our customer’s shopping experience.